How do I use my Free credits?

If, for example, a credit has been granted to you as a result of a commercial gesture, an amount will be credited to your Studiomatic account.

The following rules apply to the use of this credit:

• If a credit balance exists, it can be consulted at the time of booking.

• The credit is applied automatically, with no action required on the part of the customer.

• Credits are used in priority from the earliest to the latest expiry date.

• Some credits may expire

• Credits are non-refundable, even if the customer cancels a reservation paid for with credits.

• Credits cannot be converted into real currency.

• Invoice available on request